How to order online and get delivered via Taobao?
Freshly arrived the dilemma was how to survive without online shopping?
After a few tries on Western websites, we quickly realized that our credit cards would not heat up online this year. Actually the largest e-commerce sites we are used to do not deliver to Shanghai…
But then we discovered Taobao!
A mobile application that at first makes us want to delete it… Everything is in Mandarin and not so intuitive from my point of view…
But finally when we tried longer… Taobao is amazing… except for my bank account.
How to use it?
1- By using photo research
Take a screenshot of what you are looking for.
We will take the example of a coat rack. I look for one I liked on google.
Using the screenshot in Taobao, you can see in the research bar, a little camera, touch it and you will upload the picture
After that, you will see all the similar products
Let’s choose this one, as you can see most of the items on taboo are very cheap
2- Doing screenshot and translate it on WeChat
Most of the time you need to read some of the information written for that, you can translate it on WeChat – If you don’t know yet how to do it please read this article: Survival guide in Chinese language.
3- Be aware of the exact address of the delivery place (in Chinese)
I start using the app with a mistake on my mail post address, and of course, I did not receive my item.. but the customer service is awesome! thank you to WeChat translation I find the corner of « customer service » and the seller adds me on Wechat, we speak for a few minutes and refund me the totality of what I had paid.
Now you have all the keys to enjoy shopping on Taobao!
Thank you for all this good advices Capucine !
Some very useful tips, thanks Capucine !!!
Totally true.. not good for our bank account!
Thanks for this article Capucine… my banker meanwhile, do not thank you !
Thank you Capucine! I won’t ask my Chinese roommate to help me anymore!
Photo research is so amazing!
Thank you for the article, I’m sure it will help a lot of people!
Taobao is the Amazon for western people! The option of finding the product we want with a picture is so convenient! 🙂
Seems like the photo research changed your life !
Thank you, I’m going to empty my bank account because of you haha
Using “screenshots” to find products, what a usefull feature! Looking forward to using it in the West as well someday.
Thank you for your advices Capucine !