In western countries, customer experience became a main preoccupation to many businesses. It has been the center of extensive research and it is now...

Customer Experience – 5 singularities of CX in China
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In western countries, customer experience became a main preoccupation to many businesses. It has been the center of extensive research and it is now...
Customer Experience. If you attended marketing classes or conferences within the past two years, the odds are that you heard of it… A lot. As...
Discover 5 S-CRM features through WeChat 1.WeChat global ecosystem Today China has 1.39 billion inhabitants. Of whom, over a billion are...
Today, I would like to share my experience as CRM Project Manager for an e-commerce website. And tell you in what, Artificial...